Privacy Policy
Last updated: February 11, 2026
At DweLL In, we take your privacy seriously. This policy outlines how we collect, use, protect, and share your personal information when you use our real estate advisory platform.
Our Privacy Principles
- •We only collect information necessary to provide our advisory services
- •We never sell your personal information to third parties
- •We use industry-standard security measures to protect your data
- •You have full control over your personal information
1. Information We Collect
1.1 Information You Provide
When you interact with DweLL In, you may provide us with:
- •Contact Information: Name, email address, phone number, mailing address
- •Property Preferences: Location preferences, budget range, property type, possession timeline
- •Investment Profile: Investment goals, NRI status, citizenship information (for cross-border advisory)
- •Communication Data: Inquiry messages, consultation notes, feedback
- •Financial Information: Only when explicitly shared for financing advisory (we do not store credit card or bank account details)
1.2 Information Automatically Collected
- •Usage Data: Pages viewed, time spent, search queries, filter preferences
- •Device Information: IP address, browser type, operating system, device identifiers
- •Location Data: General geographic location (city/country level) derived from IP address
- •Cookies & Tracking: Session cookies, analytics cookies, preference cookies
2. How We Use Your Information
We use your information to:
- •Provide personalized property recommendations based on your preferences
- •Schedule and conduct property consultations and virtual tours
- •Send property alerts, market updates, and investment opportunities
- •Facilitate communication between you and our advisory team
- •Verify RERA compliance and builder credentials on your behalf
- •Improve our platform functionality and user experience
- •Analyze usage patterns to enhance our services
- •Comply with legal obligations and prevent fraud
3. How We Share Your Information
3.1 With Your Consent
We may share your information with developers, builders, or financing partners only when you explicitly request property information or express interest in a specific project.
3.2 Service Providers
We work with trusted third-party service providers who help us operate our platform:
- •Cloud hosting and data storage providers
- •Email and communication platforms
- •Analytics and performance monitoring tools
- •Customer relationship management (CRM) systems
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
3.4 We DO NOT
- ✗Sell your personal information to third parties
- ✗Share your information with advertisers without consent
- ✗Use your data for purposes unrelated to our real estate services
4. Data Security
We implement industry-standard security measures to protect your personal information:
- •Encryption of data in transit (SSL/TLS) and at rest
- •Regular security audits and vulnerability assessments
- •Access controls and authentication mechanisms
- •Employee training on data protection and privacy
- •Regular backups and disaster recovery protocols
While we take reasonable measures to protect your information, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.
5. Your Privacy Rights
You have the right to:
- •Access: Request a copy of the personal information we hold about you
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your personal information (subject to legal retention requirements)
- •Opt-out: Unsubscribe from marketing communications at any time
- •Data Portability: Request transfer of your data in a structured, machine-readable format
- •Object: Object to processing of your data for specific purposes
To exercise any of these rights, contact us at privacy@dwellin.com
6. International Data Transfers
As we operate across India, Dubai, and other international markets, your information may be transferred to and processed in countries different from where you reside. We ensure that:
- •All transfers comply with applicable data protection laws
- •Adequate safeguards are in place to protect your data
- •Data is only transferred to jurisdictions with adequate protection standards
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- •Posting the updated policy on our platform with a new "Last Updated" date
- •Sending an email notification to registered users
- •Displaying a prominent notice on our platform
Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@dwellin.com
Phone (India): +91 98765 43210
Phone (Dubai): +971 50 123 4567
Address: DweLL In Privacy Office, Mumbai | Bangalore | Dubai
We will respond to all requests within 30 days in accordance with applicable data protection regulations.